FAQ
dhaka 78 FAQ — Answers to Questions About Deposits, Bonuses and Accounts
This page provides detailed answers to questions commonly asked while playing at dhaka 78. You will find separate answers covering deposits and withdrawals, live dealer games, account management, security, and claiming bonuses. Our 24/7 live chat support is always ready for any difficulty.
Min deposit ৳200
Withdrawal time 10–45 min
24/7 live chat
Payment
How to deposit
Below you will find the steps, timing, and solutions to common issues for depositing at dhaka 78 via bKash, Nagad, Rocket, Upay, and bank transfer.
dhaka 78 does not charge any deposit fee. However, your mobile banking provider — such as bKash or Nagad —
may deduct a transaction charge according to their own policy. Check the terms and conditions of your respective service for details.
The minimum deposit amount is ৳200, and this limit is the same across all accepted methods.
Deposits are usually credited instantly. If your balance hasn't updated after a few minutes, first check your payment app or
bank statement to confirm the transaction was successful. Then contact
dhaka 78's 24/7 live chat with your transaction ID and a screenshot — our team will verify and resolve the issue promptly.
Log in to your dhaka 78 account, go to the Deposit section, and select Nagad as the payment method.
Enter the amount you are sending to the designated Nagad number and confirm. The deposit amount must be at least ৳200.
Once you complete the transaction with your Nagad PIN, your balance is usually updated immediately.
Go to the Deposit page and select the bKash option. Send money to the dhaka 78 bKash number provided and
make sure to save the reference number. Once the transaction is confirmed, the balance is credited automatically. For any
difficulty, check the instructions on the dhaka 78 Login page or get help from live chat.
The minimum deposit amount at dhaka 78 is the same for all methods — just ৳200. Depositing this amount lets
you play in all categories including slot games. You can use bKash, Nagad, Rocket, Upay, or
bank transfer — any one of them will do.
Live Casino
Live Dealer Games
Find answers here to common questions about what it is like to play live with a real dealer.
Live dealer games stream high-definition video from a real studio or casino. On the other side of the screen,
a trained dealer deals cards or spins a roulette wheel while you place bets on your screen. dhaka 78 has
live tables from several leading studios including Evolution, Pragmatic Play Live, and Ezugi.
With a stable internet connection, you can play smoothly on mobile as well.
Yes, both live Teen Patti and Andar Bahar are available at dhaka 78. In Teen Patti, each player receives three cards
and the player with the best hand wins. In Andar Bahar, the dealer reveals one card and players
bet on whether the matching card will appear on the "Andar" or "Bahar" side. Both games are straightforward, but staying focused each round is important.
dhaka 78's live tables are set up with players of different budgets in mind. There are options ranging from low-stake tables to high-stake VIP tables. The minimum and maximum bet for each table is clearly shown in the game lobby — check it before you join.
Live Roulette is fairly straightforward. A ball is spun on a wheel numbered 0–36, and the bet on whichever number the ball lands on wins. You can place bets on a specific number, the colour of the number (red/black), odd/even, or various combinations.
dhaka 78 Casino offers both European and Lightning Roulette formats.
Baccarat has two hands: "Player" and "Banker". The hand whose points are closest to 9 wins. You can bet on Player, Banker, or "Tie" (equal points). Card counting is simple — 10s and face cards are worth zero points, and all other cards are worth their face value. If the total is 10 or more, the first digit is dropped. The main skill is predicting the right outcome rather than applying strategy.
Account
Account Questions
Common account topics — including login issues, password recovery, and updating personal information — are explained here.
First, make sure your username and password are entered correctly and that Caps Lock is off.
If the problem persists, clear your browser cache and cookies and try again. Your account may be temporarily locked after multiple failed attempts — in that case, use the password recovery option on the dhaka 78 Login page or ask for help via live chat.
Click the "Forgot your password?" link on the login page. Enter your registered email or mobile number and an OTP or recovery link will be sent to you. Use it to set a new password. If you do not receive the recovery message, check your spam folder or contact dhaka 78 via live chat.
After logging in, you can update some details yourself under the "Profile" or "Account Settings" section.
However, changes to important information such as your name or date of birth may require verification. In that case, contact the dhaka 78 support team and provide the necessary documents.
No. Under dhaka 78's rules, each player may hold only one account. If multiple accounts belonging to the same person are detected, all accounts may be suspended and bonuses cancelled.
See the Terms & Conditions page for details.
Security
Security & Privacy
Find out what steps dhaka 78 takes to keep your account and personal information safe, and how you can protect yourself.
Always check that the address bar shows https://dhaka78.cam — fake sites often make small changes to the domain (such as dhaka78.com or dhaka-78.net). Confirm the SSL certificate (look for the padlock icon at the start of the address). Rather than clicking unknown links or links received through social media, go directly to dhaka78.cam by typing it in yourself.
Weak passwords carry a much higher risk of being hacked, especially if they are based on your name or date of birth.
Choose a unique password of at least 12 characters, mixing uppercase and lowercase letters, numbers, and special characters.
Use a separate password for dhaka 78 only — do not use the same password anywhere else.
dhaka 78 uses SSL encryption technology, which keeps your personal information and payment data encrypted while it is being transmitted. Our detailed policy on sharing information with third parties is available on the Privacy Policy page — you are advised to read it.
Change your password immediately and contact dhaka 78 via 24/7 live chat or email.
Request that your account be temporarily suspended until the situation is clear.
Review your recent transaction and login history and report any unusual activity to the support team. Acting promptly means issues can be resolved faster.
Bonuses
Bonuses & Offers
Answers to key questions about dhaka 78 promotions — from claiming the welcome bonus to meeting wagering requirements — are provided here.
Once a bonus has been added to your account and you have started placing bets, it generally cannot be cancelled. However, in some cases there may be an option to decline the bonus before wagering is complete. Check dhaka 78's Terms & Conditions for specific conditions, or ask via live chat.
Every bonus offer has a set expiry period. If wagering is not completed within the given time, the bonus and any winnings earned from it may be cancelled. Each time you claim an offer, read the expiry details carefully and meet the conditions within the time allowed.
Wagering requirement means the bonus amount must be used as a bet a set number of times.
For example: if you deposit ৳1,000 and receive a 100% bonus of ৳1,000, your total balance is ৳2,000.
The wagering is 25 times the bonus = ৳1,000 × 25 = ৳25,000 in bets must be placed before winnings can be withdrawn.
When you open a new account and make your first deposit, you will have the chance to claim the welcome bonus.
dhaka 78's welcome bonus is a 100% bonus on your first deposit, up to ৳20,000.
The bonus amount must be wagered 25 times before winnings can be withdrawn. The minimum deposit is ৳200.
dhaka 78 VIP members receive various additional benefits later on.
No, the welcome bonus can only be received once per account. Attempting to claim the bonus by opening multiple accounts may result in all accounts being suspended. However, dhaka 78 has several other offers for regular players, including a weekly reload bonus, Slot Adventure, a birthday gift, and a refer-a-friend reward.
Still have questions?
If the answers above have not resolved your issue, contact the dhaka 78 support team directly. We are ready to assist in both Bengali and English. You can also reach us with any questions about Responsible Gaming.
24/7 Live Chat
Any day of the week, at any time, click the live chat button on the site to speak with one of our representatives right away. Support is available in both Bengali and English.
Email Support
For detailed questions or to get in touch with documents, email us at:
[email protected]