dhaka 78's Commitment to Responsible Gambling
Betting and casino games are a form of entertainment — as long as they stay within limits. dhaka 78 believes that playing should be enjoyable, not a source of stress. On this page you will find guidance on setting your own limits, recognising warning signs, and getting help when you need it.
Age Limit and Our Core Commitment
The minimum age to open an account, place bets, or play any game on the dhaka 78 platform is 21.
At dhaka 78 we believe responsible gambling is a personal choice — and we respect that choice. Our platform includes various protection tools to help you manage your budget, time, and betting habits. Compliance with our Terms and Conditions is mandatory for all members, and the terms relating to responsible gambling are clearly stated there.
The main purpose of betting is entertainment — it is not a reliable way to earn money. There is no guarantee of winning in any game. It is therefore wise to decide in advance how much time and money you will spend each session. dhaka 78 wants you to feel good after playing — not anxious.
Tools to Keep Yourself Protected
dhaka 78 helps you stay in control of your play. These tools can be used at any time.
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount yourself. Once a limit is set it takes effect immediately. Increasing a limit is subject to a waiting period.
Session Time Limit
Set a time limit for each gaming session. When the set time is up, the platform will automatically alert you and close the session if needed.
Temporary Break (Cooling-Off)
Temporarily close your account for a few days or a few weeks. Login will be completely blocked during the break period. This is a simple way to pause and step back.
Self-Exclusion
You can close your account for a longer term or permanently. Once self-exclusion is activated, you will no longer be able to access your account and no marketing messages will be sent to you.
View Activity History
Your full history of deposits, withdrawals, and bets is available from your account. Reviewing your spending patterns helps you spot unhealthy habits early.
Contact the Support Team
Reach our 24/7 live chat at any time. Support is available in both Bengali and English. Our team will help you set limits and assist with anything account-related.
Warning Signs of Problem Gambling
Betting habits can sometimes get out of control. If you notice any of the signs below, take action immediately.
Spending Beyond Your Budget
You are spending more on betting than the monthly budget you set for yourself and cannot stop.
Chasing Losses
You keep betting to recover money you have lost — and each time you bet more.
Lying About Betting
You are hiding the amount you bet or the time you spend betting from family or friends.
Impact on Daily Life
Your work, studies, or family responsibilities are suffering because you are constantly thinking about betting.
Betting with Borrowed Money
You are borrowing money from others or dipping into your savings to place bets.
Unable to Stop Playing
You have tried to stop betting but keep coming back — feeling restless or irritable when you do not.
If you or someone you know is showing one or more of these signs, take it seriously. Problem gambling is a health issue — not a sign of weakness. Seeking help early is the wisest thing to do.
Ways to Get Support
You are not alone. Family, professional counsellors, and the dhaka 78 support team — all are ready to stand by you.
dhaka 78 Live Chat
Our live chat is available seven days a week, twenty-four hours a day. Talk to us in Bengali — our trained team will help you set limits, activate self-exclusion, and handle any account-related matter.
Email Support
You can also reach us by email as an alternative to live chat. Our support team responds in both Bengali and English. Email address: [email protected]
Family and Close Ones
Talk openly with a family member or a trusted friend. Their support and attention can do a great deal to help you stay on the right track.
Seeking help from a professional mental health counsellor or therapist is also an effective step. In Bangladesh, various government and private hospitals have mental health departments where addiction counselling is available. Seeing a doctor or therapist is not a weakness — it takes courage.
Our FAQ section has answers to more questions about responsible gambling, setting limits, and self-exclusion. To learn how your personal information is kept safe, read our Privacy Policy.
Some Tips for Safe Play
Small changes in habit keep playing enjoyable and safe.
- Set a fixed budget before you play and do not go beyond it.
- Never bet money whose loss would harm your family.
- Take regular breaks — after a few hours of play, get up, walk around, and drink some water.
- Avoid betting when you are upset, tired, or under the influence of alcohol.
- Decide to stop after a win — it is not always possible to hold on to every win, and that is normal.
- Spend time on other activities — sports, family, and spending time with friends.
- Review your account's deposit and withdrawal history at least once a week.
- Betting is not a source of income — think of it as the cost of entertainment.
Responsible Gambling Q&A
Common questions and answers about responsible gambling.